FAQ

This is a guide to help navigate the website more easily and answers to most of your questions. If you need more help please feel free to contact us.

Do we ship outside australia?

Unfortunately we currently only ship in Australia.

Where do we ship your products from?

We ship all our products and order from Springvale VIC 3173.

how long will my order take?

Orders generally take 1-2 business days to process. Shipping generally takes 2-8 business days depending on location.

how do i orders?

Find what you want to buy then press the “ADD TO CART” button to add the items to the basket located just under the menu bar. Then click on the basket when you finish shopping to make a payments.

what payments methods do you take?

We accepts all Credit & Debit payments are processed though eWay, We also accept PayPal.

How can i track my orders?

If you have an account with us on the website please login the website to track your orders. If not please contact us with the orders numbers.

how can i change my orders?

Once your order has been placed, we may not be able to amend or cancel, please contact us asap if you require a change in your order or would like to cancel. In most cases orders are processed and shipped out within 1 business day.

how do i find a products?

There’s many way to find a products. You can use our search engine locate on the menu bar, or use the menu bar to find your item or you can simply use the tag to find the items.

how do i subscribe to get latest products and coupon?

To subscribe to our newsletter simply scroll down to  the website until you see the subscribe sections, just enter your email and hit subscribe.