What is Click & Collect?

Click & Collect is an easy way to buy online and pick up your items contactless within 1 hours of placing an order. Plus it’s FREE!

How to use Click & Collect 

What to bring when collecting your order

  • Proof of purchase: Including a reference to your order number or your order confirmation email.
  • Valid physical photo ID: Current driver’s licence, passport or credit card that use for purchasing.

All Click and Collect orders will be ready within 1 hours from the ordering time at our warehouse 4-6 Clive St, Springvale VIC 3171. You will receiving an email when your order is ready to be collect. 

Order after 4:30pm will be pick up from the next day.

Unless your order has any item out of stock, this process will take longer and we will notify you right away after we receive your order.

During this time, unfortunately our warehouse is not open on weekends for click and collect orders. All orders placed on weekends will be ready to pick up on Monday.

All orders can be held up to 1 month. If the orders are not picked up within one month, they will be cancel and refund.

Contactless Click & Collect Questions

Where do I go to pick up my Click & Collect order?

Once you’ve placed your Click & Collect order online. We’ll get your order ready to collect within 1 hours.

Your order will be collect at 4-6 Clive St, Springvale VIC 3171.

How do I collect my order?

Once you place an order and receive the email that your order is ready to be collect (check your spam folder as well) if you do not received any email please contact us.

Your order will be available to pick in 1 hours. Head to our warehouse/showroom at 4-6 Clive St, Springvale VIC 3171. Once arrive please stay on your car and give us a call and a staff member will safely deliver your purchase to your car, completely contact free.

Can I track my order?

Absolutely! Once your order has been shipped, you will receive a confirmation email providing you with a tracking number and link to our delivery partner’s website, where you can monitor the tracking process.

For Click & Collect you will be receiving an email waiting for you to be collecting at our warehouse.

Alternatively, you can visit Track My Order and simply enter your order number and email address.